The report shows Avg Travels seeing massive cancellations and refund processing delays, with many travelers affected as itineraries cancelled or being reviewed owing to scheduling adjustments. Clients reported last-minute cancellations, missing itineraries, and delayed refunds, with some credits offered or rescheduled dates instead of refunds. Reports indicate affected trips included China, Sri Lanka, and South America. Affected clients pursued refunds amid frustration over limited updates and communication gaps. More coverage highlight the fallout as more travelers report cancellations or rescheduled tours.
avg travels cancelled trips for more than 200 customers after emailing them last week that their itineraries were under review because of “operational scheduling adjustments.” The company said it remained “fully operational” and was working with affected customers, even as more than a dozen tour pac…
www.el-balad.comAustralian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
www.abc.net.auThe ABC has been contacted by more than 100 travellers since first reporting on the matter on Monday, with some claiming their tours were cancelled at the last minute and itineraries changed.
www.abc.net.auTourists have been left stranded abroad after the travel agency made a worrying announcement, with many now finding their money may have been taken off them
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